Arik Air, the largest airline in Nigeria and Ethiopian
Airline have won the best airline in West and East Africa respectively
at the just concluded Akwaaba Africa Travel Market in Lagos.
The Trade and Sales Manager, Arik Air, Ibiyemi Odusi, who received the award on behalf of the airline, commended the customers for believing and standing behind them despite all the challenges. She promised that the airline would keep improving on their services to better serve their customers well.
“Our customers this award is for you because you made it possible because if you are not there for us, there will be no Arik,” she added.
Ethiopian Airline also carted away the prize of the best cabin crew in Africa, plus the best airport in East Africa, which went to Bole International Airport, Ethiopia.
The airline noted that the awards were a living testimony of the service we have been given in the continent in the last 70 years.
Speaking while receiving the awards, the Managing Director of Ethiopian Airline, Ato Esayas Woldamariam Hailu, stated: “I am proud of the award and is a living testimony of the service we have be given in the continent in the last 70 and we have about 47destinations in the continent of Africa which is by far the largest Africa neighbour in the history of aviation in Africa by any airline standard, so am very happy to be receiving these three awards which we earned which was an outcome of our service to African continent.
Hailu explained, “the magic of our success so far is keeping our customers in our heart, we are Africans and we know what an African traveler require, so we serve them, we take Africa to the world and we bring the world to Africa. Africa is our home base and we have the civic duty to serve the continent, if people are serving their home continent definitely the success will come out because of the quality of service as people will keep coming and patronising the airline and the company will keep growing. So our secret is customer service.”
culled from The Guardian
The Trade and Sales Manager, Arik Air, Ibiyemi Odusi, who received the award on behalf of the airline, commended the customers for believing and standing behind them despite all the challenges. She promised that the airline would keep improving on their services to better serve their customers well.
“Our customers this award is for you because you made it possible because if you are not there for us, there will be no Arik,” she added.
Ethiopian Airline also carted away the prize of the best cabin crew in Africa, plus the best airport in East Africa, which went to Bole International Airport, Ethiopia.
The airline noted that the awards were a living testimony of the service we have been given in the continent in the last 70 years.
Speaking while receiving the awards, the Managing Director of Ethiopian Airline, Ato Esayas Woldamariam Hailu, stated: “I am proud of the award and is a living testimony of the service we have be given in the continent in the last 70 and we have about 47destinations in the continent of Africa which is by far the largest Africa neighbour in the history of aviation in Africa by any airline standard, so am very happy to be receiving these three awards which we earned which was an outcome of our service to African continent.
Hailu explained, “the magic of our success so far is keeping our customers in our heart, we are Africans and we know what an African traveler require, so we serve them, we take Africa to the world and we bring the world to Africa. Africa is our home base and we have the civic duty to serve the continent, if people are serving their home continent definitely the success will come out because of the quality of service as people will keep coming and patronising the airline and the company will keep growing. So our secret is customer service.”
culled from The Guardian
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