Bank Chief Drags British Airways to Court

 British Airways has been dragged before the Federal High Court in Abuja by a passenger for breach of contract and refusal to refund money involved in the said transaction.

The customer, Mr. Shehu Jafiya, an employee of Eko Bank Nigeria Plc and his family alleged that in August 2012, he bought return tickets to New York through London at the cost of N6,159,469 but did not get the service paid for.

According to Jafiya,  on getting to Heathrow Airport in London, he was forced to purchase another set of tickets to proceed to New York, upon being informed that his previous tickets had been cancelled without further explanation by the airways.

He stated in the writ of summons prepared by his counsel, Mahmud Magaji (SAN), made available to THISDAY yesterday, that on arriving New York, he approached the stand of the British Airways, where he was again told to take a separate flight back to Heathrow even after he had bought a valid ticket from the airline.

The plaintiff said after the said inconvenience, his luggage was delayed for two days after his arrival, adding that a member of his family, who was also supposed to fly back to Abuja, with him was made to purchase another ticket from Arik Airlines, although he had already purchased tickets from the defendants for her.

Based on this, he is therefore, demanding that the airline refund him the sum of N6,159,469, the total cost of unused tickets as well as N186,400, which is the amount he spent on Arik Air flight tickets that brought back one of his relations to Abuja.

The plaintiff is also claiming the sum of N1,000,000 as damaged for breach of contract and what he terms “the harrowing experience, harassment and disgrace he went through” at the Heathrow Airport and the John. F. Kennedy Airport in the US.
He is also wants the court to compel the defendant to pay him the sum of N5,000,000, being the cost of undergoing the suit.

http://www.thisdaylive.com/articles/bank-chief-drags-british-airways-to-court

Culled from Thisday