Arik Air Introduces Online Check-in For Passengers

Arik Air has introduced a new online check-in service to further boost its passenger experience.

The service is designed for customers who want a streamlined travel experience by reducing queuing times at the airport, especially for those travelling without check-in baggage.

The new service is designed to provide customers with the ability to check-in from 24 hours to three hours before their flights; select their seats and print a boarding pass.

 Passengers with baggage to check-in can still check-in online and proceed to the check-in counters at the airport for baggage drop and standard security checks.

The service has been introduced in Arik Air’s international destinations - Johannesburg, London and New York - as well as the key domestic locations of Lagos, Abuja and Port Harcourt, with full network coverage of domestic and regional locations to be progressively rolled out in the coming months.

Arik Air’s Managing Director/Executive Vice President, Chris Ndulue, commented: “We believe that the addition of the online check-in service will offer greater flexibility for our guests (travellers) and is just one in a long line of upgrades to our technology offering we will be releasing over the coming months.”

“As the number one airline in Nigeria, we have an obligation to our guests to ensure we utilise all forms of technology to improve our customer experience.”

http://leadership.ng/news/110613/arik-air-introduces-online-check-passengers
Culled from Leadership Newspapers